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Customer Service

Thank you for your interest in Ape Tapes. Here are answers to some of our frequently asked questions. You can also call 1-800-281-8273 or email info@ape-tape.com.  

What are the shipping fees? Shipping is a flat rate of $10. 

When will my order be processed? Orders are usually processed and shipped within one business day.  

How long will shipping take? Orders are shipped from Nashville, Tennessee via UPS. 

UPS Nashville map


How do I track my order? Please call 1-800-281-8273 to check on your order. 

What is the returns policy? Please call 1-800-281-8273 to change, cancel, or return your order. 

Can you make tape in custom sizes or colors? Yes, please call 1-800-281-8273 for details. We are affiliated with Can-Do Tape, and can offer you many choices. 


We are here to answer your questions and make your tape order experience as smooth as possible. If you need anything, please call 1-800-281-8273 or email info@ape-tape.com.